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Finmark Financials

FAQs: Cancel and Refund Transaction

Frequently Asked Questions: Cancel and Refund Transaction


Cancel and Refund Transaction

         Can I cancel my transaction once processed by your system?

Once you authorized your transaction and received Transaction Processed email, unfortunately transaction cannot be cancelled. But you can still send a cancelation request to our email address with subject: Your transaction Tracking Number, provide reason you want to cancel this transaction we will try our best to cancel your transaction.

         How I can get refund of my cancel transaction?

If transaction is cancelled by our partner you can get refund as [remitting amount (before service fees) - cancelation fees]. Cancellation fees vary from country to country. We will e-Transfer or deposit funds directly in your account.

         When can I expect to receive my refund?

Refund of the transaction takes 5-10 business days.

For further information , we appreciate your queries at 1-905 272 3888 anytime

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